Aruba and NSC working together to deliver a secure hybrid retail experience with significantly reduced carbon footprint
Retail is a broad industry – including anything from small multi-quick serve restaurants with a distributed footprint to large department stores with global chains. But evolving shopping methods are challenging all retailers, big and small, to seek new ways to not only attract customers, but retain them.
The world of post-pandemic retail is about customer experience. In the multi- channel world of retail, creating frictionless and convenient experiences has become paramount for retailers in both physical and digital spaces – the challenge for all retailers is to stay ahead of the customer need.
Customer experience, contactless services, store and warehouse logistics, security and real time data insights are all driving digital transformation in retail. However, to combat competitive pressures and wavering customer loyalty retailers need to have digital transformation initiatives that will allow stakeholders (store managers, marketing, facilities, etc.) to easily adopt new technology and digital business models for their stores, warehouses, and corporate offices to drive exceptional shopping experiences.
Laying the correct foundations for improved customer experience and business outcomes
As retailers transform their brick-and-mortar stores, they need a simple, smart, and secure solution that is flexible, scalable, secure and easy to deploy. Made up of three parts: Aruba’s Edge Service Platform (ESP), nsc} YouCPE, a fully managed flexible platform and NSC global services come together to help retailers improve shopper experience, associate engagement, and factory to store operations, while simplifying IT operations using a secure and experiences- oriented network.
Aruba’s ESP – Leveraging the network as more than a connectivity platform
Aruba helps retail create an edge-to-cloud network foundation, that can adapt over time, which is necessary to stay competitive and meet consumer expectations. Before retailers can truly deliver better customer experiences, a network that ensures security and seamlessly addresses the needs of employees, customers, store operations and payment card industry (PCI)- compliance auditors is needed.
Aruba’s ESP is the industry’s first AI powered, cloud-native platform designed to automate, unify, and protect retail locations into a single framework with open interfaces and APIs while optimising the shopping experience and improving business outcomes.
Aruba ESP is built on three key pillars including Unified Network infrastructure, AI Ops and Zero Trust Security. And, it’s been designed to deliver a cloud experience at the edge. Open interfaces and APIs allow third- party devices, applications, and services to use the open interfaces and APIs to plug vertical-specific systems into Aruba’s ESP without having to change the underlying infrastructure. This allows Aruba’s ESP customers to easily support changing IT, IoT, and OT requirements by plugging new systems into their existing Aruba infrastructure – no rip-and-replace needed.
Aruba’s is the industry’s first comprehensive edge services platform for managing Wired, Wireless and SD-WAN infrastructure across your entire retail store estate (corporate offices, stores, warehouses, factories) giving you complete confidence that everything across your retail estate is configured consistently and operating correctly
Using Aruba Central, the cloud-native single-pane-of-glass for Aruba ESP operations, IT managers can deploy networks faster and resolve problems quickly, freeing up resources for more meaningful work.