Applied Observability – Seeing Beyond the Data

Navigating the Future with Applied Observability

In the ever-evolving landscape of the Mobility Society, the concept of ‘applied observability’ is gaining prominence. This term reflects a shift in understanding the expansive role of data beyond traditional confines, advocating for a broader application in various sectors.

The Essence of Applied Observability

Applied observability transcends the operational aspects of mobility. It finds its roots in various disciplines, including Agile software development, where it enhances customer connection and observation. This concept is not isolated to new applications; it builds upon proven methodologies like LEAN, adapting them for contemporary IT and mobility needs.

The LEAN Methodology and its Relevance

Originating from manufacturing process improvement, the LEAN methodology has evolved into an essential component of IT and continuous improvement. It focuses on removing waste and observing real needs rather than adhering strictly to original designs. This approach requires a significant mental shift in management structures, emphasizing real-time evolution based on observability.

Real-World Applications and Analogies

Consider the analogy of a bus service: traditional root cause analysis might focus on schedule adherence, but LEAN thinking and applied observability would examine the actual needs of the customers. This approach could lead to more efficient and customer-centric solutions, like providing a taxi service instead of multiple buses, thereby enhancing customer experience and reducing waste.

Future Implications in the Mobility Society

As we move towards a future dominated by real-time, product-based services, businesses across various sectors will increasingly rely on data observability platforms. This shift is not just about adopting new technologies but about a fundamental change in perspective—observing and adapting to real customer needs in the context of the Mobility Society.

The journey towards a fully integrated Mobility Society is paved with the principles of applied observability. Organizations must embrace this concept to remain relevant and responsive in an ever-changing landscape, where data is not just a resource but a guiding light for innovation and customer-centric transformation.

Case Study

Rapid design and rollout of ‘Non Stand Alone’ 5G network capability for leading service provider

A leading UK digital communications company, needed to rapidly design and deploy a ‘Non-Stand-Alone’ (NSA) 5G network capability to maintain its prominent position in the UK market, and avoid losing ground to its competitors