Applied Observability – Seeing Beyond the Data

In our fast-changing world, “applied observability” is becoming more critical. It’s all about using data in new and wider-ranging ways and applying it across industries.

What is Applied Observability?

Applied observability goes beyond just the basics of mobility. It draws from various fields, like Agile software development, to better connect with and understand customers. It’s not just about new technology; it builds on established methods like LEAN to meet today’s IT and mobility challenges and has real-time evolution based on continuous observability at its core.

Why LEAN Matters

Originating from manufacturing process improvement, the LEAN methodology has evolved into an essential component of IT and continuous improvement. It aims to cut out unnecessary steps and focus on what customers really need, which requires a significant mental shift in management structure and operations.

A Real World Example

Think of it like a bus service: the traditional approach would look at sticking to the schedule, but LEAN and applied observability focus on what passengers actually need. This approach could lead to more efficient and customer-centric solutions, like providing a taxi service instead of multiple buses, thereby enhancing customer experience and reducing waste.

Future Implications in the Mobility Society

As we move towards a future dominated by real-time, product-based services, industries will increasingly rely on platforms that can observe and analyse data in real-time. This shift is not just about adopting new technologies but about a fundamental change in perspective—observing and adapting to real customer needs in the context of the Mobility Society.

Embracing Change with NSC

Organisations need to adopt applied observability to thrive in this evolving environment, where data leads the way to innovation and customer-focused changes. It’s crucial for staying relevant and proactive.

Case Study

An agile workforce solution at scale for telecoms giant

In the dynamic telecommunications sector, where project demands vary, a multinational conglomerate with a sizable workforce faced difficulties in managing resource fluctuations effectively.