Multi-region firewall upgrade for global consumer goods company - NSC Global

TESCO AND VERIZON

THE CUSTOMER

GLOBAL
CONSUMER
GOODS COMPANY

UK AND EASTERN EUROPE

THE LOCATION

AMERICAS, AFRICA
AND ASIA PACIFIC

NETWORK UPGRADE

THE SERVICE

FIREWALL UPGRADE –
SECURITY INFRASTRUCTURE
SERVICES

THE CHALLENGE

The customer faced a significant challenge in procuring and delivering Cisco Firewalls for their critical manufacturing sites across multiple regions and countries, including China, Indonesia, Taiwan, India, Sri Lanka, Nigeria, and Mexico.

The customer approached us, seeking support with their firewall upgrade program, after experiencing significant delays in sourcing and delivering the required devices. The initial estimates for product availability and delivery to the UK were estimated at three months, with no clear timescales or assurances for the onward delivery to the required countries due to import and customs requirements.

NSC’S SOLUTION

We engaged our procurement team, who immediately contacted multiple suppliers globally to secure the required 26 devices.

Our team managed to secure the devices and have them all delivered from various locations to our UK staging and logistics warehouse within a matter of weeks. During this time, we also engaged a project manager and logistics manager to plan the delivery and customs and excise paperwork required to ensure the timely and smooth delivery of the products to the relevant customer country locations.

With the support of our in-country shipping agents, our experts ensured that all firewalls were delivered without delay, despite the strict customs and legal requirements in the individual countries.

RESULTS

We successfully reduced the customer’s initial project delivery timescale estimate from a potential 6-8 months to just two months.

Our team delivered the project with zero customs delays due to our deep knowledge and preparation of the formal compliance documentation required by the various countries’ import rules.

In addition, we sourced and included the specific cables required for different in-country compatibility requirements, where the manufacturer was quoting a lead time of 203 days.

Our outstanding performance earned us another project, with the customer entrusting us to deliver additional firewalls to Morocco, India, UAE, Pakistan, Bolivia, Argentina, Venezuela, Australia, and the USA.

THE NSC ‘EXTRA FACTOR’

NSC’s differentiator was our global reach, our agility, our responsiveness, and our experience in this type of project which required in depth knowledge of local customs rules in multiple countries.

14 locations across 3 continents

Over 3400 sites

Local shipping agents to manage customs

Shipping agents

Reduced timescale from 6-8 months to 2 months

Rapid deployment at scale

Skilled teams globally

global-teams

Security Infrastructure services

security-infra

With us on your side anything is possible

Global business doesn’t have to be complicated.

We make it simple, with thousands of expert people, delivering to more than 100 countries.

Our expert team is well-equipped to address your specific needs while maintaining a strong focus on environmental sustainability.

We’re not afraid to make difficult decisions. We think creatively. We act quickly. And we do what it takes to transform your business with flexibility – through IT process out-tasking, to infrastructure management, technology services and more.

You can trust that your IT requirements will be met with an environmentally conscious approach, allowing you to enhance productivity, streamline processes, and contribute to a greener future.

“As a long-term employee (16 years), I have found NSC to consistently be a dynamic environment to work in providing a variety of opportunities to increase my technical knowledge and develop soft skills. The company provides a rich environment for collaboration and empowers individuals to take the lead in fulfilling customer projects.”

Kevin AnsellTechnical Architect

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