THE CUSTOMER
BMW
THE LOCATION
WORLDWIDE
THE SERVICE
FIELD SERVICE
NSC Global Limited
3rd Floor, West Building
1 London Bridge London
SE1 9BG
THE CHALLENGE
A multinational automotive manufacturer required a new partner to take over their end-user field services for their office and factory locations in 21 countries across all regions. This service opportunity was prompted by a new supplier and lead times and efficiency on a global scale were critical.
NSC’S SOLUTION
Five plus 2 Year Global Workplace Support Contract to supply the following:
- Multi-vendor maintenance Services for ~120.000 users worldwide
- Campus, resident and dispatch engineering
- Industrial, Finance and Office Workspace environment
- 2nd Level Remote Support
- Infrastructure Rollover
- Logistics and Sparing
- Security Patching
RESULTS
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THE NSC ‘EXTRA FACTOR’
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