Latest News

Atos Netherlands partners with nscglobal for on-site support services

Atos has announced a strategic partnership with nscglobal to outsource its on-site support services for the Netherlands. The arrangement will allow both organizations to focus on regional growth and expansion, while keeping focus on their core solutions and services.  

nscglobal announces new office and operations in Brazil and Mexico
nscglobal’s new office supports current and future planned growth in business and local customer support for South America.
Nscglobal Is Proud Patron of The Prince’s Trust
nscglobal has entered into a partnership with The Prince's Trust to help develop vital digital skills and encourage entrepreneurial opportunities among vulnerable young people. The Prince's Trust is the UK's leading youth charity, supporting over 58,000 young people in the last year to move into education, training or employment. 
Covata and NSC Global Launch Safe Share Into the T-Systems Deutsche Telekom Global Marketplace at CeBIT in Hannover, Germany
Data security company Covata (ASX: CVT), industry partner NSC Global and leading telecommunications company T-Systems today teamed up at CeBIT Germany to launch Safe Share™ to the European market.
Covata and NSC Global Announce First Joint Customer Project with T-Systems Subsidiary of Deutsche Telekom
Covata Limited (ASX:CVT) and reseller partner NSC Global today announced its first major joint project, which delivers on the companies’ existing partnership, inked earlier this year. The project advances the European go-to-market strategy for the Covata Platform and marks the first major milestone in working towards a contractual agreement with T-Systems, a subsidiary of German based ICT Company Deutsche Telekom.
nscglobal and Covata announce exclusive partnership for Europe, Middle East and Africa
nscglobal will be exclusively distributing, implementing and supporting data-centric security solutions from Covata across  Europe, Middle East and Africa
Nscglobal expands global HQ
Nscglobal has moved its global headquarters to larger offices at 1 London Bridge to meet increasing demand for Agile IT Out-tasking 
nscglobal launches new corporate website including recruitment and customer portal

Online resource aims to provide clear guidance on the values, focus and strategy behind Agile IT Out-tasking industry pioneer

nscglobal signs partnership with international IT services company to deliver deskside services in North America

Agreement relocates 600+ staff to nscglobal allowing both organisations to offer holistic IT outsourcing solutions as part of a strategic services alignment.

Case Studies

A major reorganisation of service desk provision in the USA for an international IT services provider

Dissatisfied with the structure and staffing of its key North American service desk, this international IT services provider engaged nscglobal to streamline the service by migrating subcontractor resources to full time employees and recruiting new permanent staff to infill any positions. nscglobal’s appointment followed a workshop held to consider alternatives to the current sub-contractor arrangement and has resulted in a 95% customer satisfaction rating.

Vital service desk management in partnership with a global IT services provider

Requiring a trusted partner to manage IT service desks onsite of client premises in two of its automotive client’s key markets and so improve service levels, this global IT services provider and consultant appointed nscglobal to take over local responsibilities from the clients former suppliers. Since launch of the service nscglobal has comfortably met all targeted operational metrics over the period, resulting in opportunities to extend ongoing coverage.

Global Network Support Framework Saves Millions of Euros
This client is an international provider of IT solutions and services covering the entire IT service chain from consulting to system integration, right through to the management of global decentralised IT infrastructures. With more than 3000 suppliers, they turned to nscglobal to provide a consolidated network support framework that reduced their supplier count by 98% and provided a cost saving of more than 20million euros over the life span of the contract.
A large scale hosted IP solution in partnership with a global telecoms provider

Chosen to implement a fully managed voice solution based on a hosted IP infrastructure for national government departments across over 5,000 endpoints in the UK, this global telecoms company enlisted nscglobal to provide a 24-hour, 7 days a week managed service. The contract was recently awarded for five years and successful management has led to the commissioning of further work for the client in France and India.

Global Server Support, Logistics and Lifecycle Management

With a server estate of 12,000 devices spread across 800 sites in more than 50 countries, this client was originally relying on multiple OEM support services for all upgrades & repairs but found themselves struggling with the complexities and challenges of managing multiple supplier relationships and processes across all of the OEM vendors. They turned to nscglobal to provide a single server support contract across all vendor technologies, sites and datacenters to greatly simplify the whole lifecycle of in scope devices, whilst maintaining the continuity and availability of their global server resource.

Global Video Conferencing Installation, Logistics and Support
As an International communications company providing services over their own advanced platform, this client needed a solution for end customer equipment installation and logistics to improve their flexibility and cost competitiveness. nscglobal provided an international equipment installation service including logistical support for moving the devices from Europe and the USA to their central warehousing facility, as well as supporting tight SLAs for new customer installations and next business day on-site engineering.
Global WAN Managed Service for a leading pharmaceutical company

With a global end customer deployment of WAN acceleration appliances from Riverbed that required a fully managed service transition from an existing operator, as well as additional NetFlow monitoring, management and reporting on globally distributed CISCO WAN devices, this major telecommunications operator turned to nscglobal to provide a fully managed service staffed by Riverbed certified professionals for their client.

A worldwide IP telephony transformation with a multinational telecoms provider

Appointed to direct a major network transformation project for an international banking and financial services organisation across 4,000 worldwide sites, this US multinational telecoms provider contracted nscglobal to manage on-site engineering resourcing and implementation of the programme. Successful delivery of this assignment has led to the commissioning of three further projects for client and end user.

Transformation and support for one of the largest international financial clearing institutions

Assigned to design and implement a crucial Unified Communications transformation for one of the largest international clearing houses with key centres in London, Paris and Amsterdam, nscglobal was engaged on the strength of both its existing client relationship which goes back several years and proven expertise in delivering similar projects for multinationals cost effectively and within agreed timescales.

A time-critical UC Voice transformation project for a global telecoms provider based in the US

Contracted to oversee the transformation of a Unified Communications (UC) Voice environment for an international drinks can manufacturer, this US multinational telecoms provider appointed nscglobal to provide Programme Management, onsite technical personnel,, day one support and end-user training.

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