NSC’s experienced project delivery and technical staff played key roles in making this happen. As members of our client’s 5G programme delivery team, NSC Project Managers led the implementation of the 5G rollout based on Nokia and Ericsson technology. They also oversaw the critical work to ready the client operational organisation to adequately support the new solution in service once deployed.

In addition NSC’s managed service capability meant that the client could be confident that the resources provided by NSC were thoroughly proficient in:

• Reporting and communicating progress
• Managing risks and issues around the projects
• Managing requirements and scope
• Managing the budget and forecast
• Delivering in accordance with the client’s own best practice
• Challenging the status quo and constantly looking for innovative means of improving efficiency and speed

NSC technical designers brought market-leading network technology expertise to the programme, providing high-quality, high-level detailed designs for each solution. They worked closely with the technology providers to ensure that the new solutions could be integrated seamlessly and with minimum disruption into the client network.

These activities have the potential to cause enormous operational and reputational damage for the client in the marketplace if they go wrong, so NSC’s ability to provide the most proficient and knowledgeable staff, with years of experience of designing and handling critical changes to the client network, was key to the programme’s success.

Our client’s relationship with NSC meant they could take advantage of the longer term benefits of having in-house staff as well as the flexibility to scale staffing levels up or down based on market conditions.