THE CUSTOMER
AMERICAN
MULTINATIONAL
TELCO
THE LOCATION
Global
THE SERVICE
Professional Services
THE CHALLENGE
In the dynamic telecommunications sector, where project demands vary, a multinational conglomerate with a sizable workforce faced difficulties in managing resource fluctuations effectively. Despite their resources, pauses and bottlenecks left specialised teams without clear direction.
NSC’S SOLUTION
NSC stepped in with a solution tailored to the industry’s demands. Tasked with managing workforce resources, we optimised transitions between project peaks and lulls. Through thorough onboarding, procurement, and training, we equipped the client’s workforce to handle diverse challenges.
Our efforts extended beyond preparation. During downtime, our staff engaged in additional NSC projects, enhancing their skills and readiness for future demands.
RESULTS
The outcome was significant. NSC’s adaptive approach resulted in a 30% reduction in costs compared to traditional methods, fostering a lasting partnership with the client. Empowered by our success, NSC expanded services into pre-sales and delivery, solidifying our reputation as a reliable partner in telecommunications.
THE NSC ‘EXTRA FACTOR’
NSC’s ability to adapt and optimise workforce resources swiftly and effectively, ensured seamless transitions between project demand.