On-premises and cloud contact centers differ in terms of costs, staff requirements and management. Organizations must weigh both options to find the right fit. As cloud technology and its benefits have become more prevalent, organizations may find the switch from on-premises to cloud platforms compelling. However, an organization must carefully evaluate and understand the differences […]
The new support lifecycles and maintenance structures of Windows 11 could best be described as “Windows 10+.” Microsoft on Monday outlined servicing changes it plans to make when it introduces Windows 11 later this year. A combination of old and new, the updated support lifecycles and maintenance mechanisms of Windows 11 might best be described […]
Make no mistake: We are also in the midst of a digital pandemic of ransomware attacks. The recent ransomware attacks on Colonial Pipeline and JBS U.S. Holdings Inc.—the world’s largest meat processors—underscore the growing brazen nature of organized, deliberate attacks on increasingly significant targets, and our chronic inability to defend against them. What we need is a new internet. […]
Samsung has been selected as a vendor of vRAN and 5G solutions by Vodafone – its first 5G network kit supply deal with a major European mobile operator. amsung said on Monday that it has been selected as a vendor of open RAN, 4G and 5G solutions to Vodafone for the telco’s virtualized RAN (vRAN) […]
VMware announced innovations to better secure the world’s digital infrastructure and anywhere workspaces. To address the changing threat landscape, VMware is redefining security to help organisations better protect all control points and simplifying Zero-Trust security. “Attacks are more destructive, adversaries are more sophisticated, and breaches are more damaging than ever before,” said Patrick Morley, senior […]
The Telecommunications (Security) Bill is intended to reinforce the security of the UK telecommunications infrastructure, but what are the implications for industry? Given the rapid pace of developments in the technology sector, as well as the rising threats posed by online crime, new telecommunications legislation has been on the horizon for some time. Following the Future […]
Among the many conveniences that we now take for granted in the 21st century are mobile cloud services such as Google Drive that allow users access to their files and data from any device anywhere. Cloud computing refers to the on-demand delivery of IT services and resources from remote data centers. Things such as computing […]
HCL’s Cybersecurity Fusion Centres will draw upon IBM’s Cloud Pak to create a unified platform for connecting security teams, tools and processes across the threat lifecycle. IBM Security, the tech giant’s enterprise security products and services arm, said Tuesday it has partnered with technology services firm HCL Technologies to help unify and streamline threat management for clients through […]
Vodafone UK and Google Cloud have teamed up to build an integrated data platform to allow the telco to host its SAP environments and all data analytics and business intelligence. According to both companies, the six-year strategic partnership will see the creation of new digital products and services to be rollout to Vodafone’s customers worldwide […]
Mikaela is the newest member of our global recruitment team and brings with her a vibrant and fearless approach to her work. This fervour which she also displays in her daily life has led her to various countries across the globe, taking in sights and adventures which would leave many people running in the opposite […]
